Job Description

NOTE: This position is open only to current City of New York employees serving in a permanent civil service title of Claim Specialist.

The Bureau of Law & Adjustment (BLA) is responsible for investigating and adjusting claims filed against the City of New York. The Affirmative Claims Division seeks restitution from represented and pro se individuals, companies, and corporations that cause damage to City property and pursues insurance takeovers on represented and pro se personal injury claims against the City that involve third-party City contractors.

Under the general supervision of the Division Chief, Affirmative Claims, with latitude for independent initiative and judgement, the duties and responsibilities for the Claims Specialist, Level II, Affirmative Claims position include, but are not limited to, the following:

• Identify and investigate reports of damage to City vehicles/property caused by other parties;

• Analyze liability, identify the party responsible for damage to City property, determine insurance availability and calculate the amount of loss to the City;

• Communicate with the party responsible and their insurance company for damage to City property and negotiate to settle the claim to ensure that the City is fully compensated for the loss;

• Investigate and pursue insurance takeovers for represented and pro se personal injury claims involving third-party contractors that conduct regular business with the City of New York such as the School Construction Authority and school bus contractors;

• Maintain complete claim files in an organized manner–timely update with document submissions and memorialize all communications and actions taken on the claim;

• Adhere to the Affirmative Claims and Insurance Takeover Procedures;

• Follow stated timelines for handling all claims;

• Settle outcomes for the maximum recovery for the City on Affirmative Claims; and,

• Perform other related assignments and special projects as required.

Qualifications

1. A baccalaureate degree from an accredited college or university; or

2. An associate degree or 60 semester credits from an accredited college or university and two years of full-time satisfactory experience investigating and/or settling claims for personal injury or property damage or loss; or

3. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of full-time satisfactory

experience investigating and/or settling claims for personal injury or property damage or loss; or

4. A satisfactory combination of education and/or experience that is equivalent to “1”, “2” or “3” above.

College education may be substituted for experience as described in “2” or “3” above on the basis that 30 semester credits from an accredited college or university may be substituted for each year of

required experience. However, all candidates must have a four-year high school diploma or its

educational equivalent.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.