Description

Is your passion inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work affects the bigger picture? Answer yes to any of these and you will fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply innovative advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we cannot even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.

The Amazon Robotics (AR) Operations organization oversees the manufacturing of high-quality robotics and gets the right materials to the right place at the right time to enable our automated solutions. It’s a fast-paced operation that works cross-functionally with teams across Amazon globally, and is driven by data and performance indicators.

This role will report to the Robotics Manufacturing & Technical Operations (RMTO) Business Operations Leader and will be responsible for the Enterprise Resource Planning (ERP) processes and tools. We are looking for a candidate with a solid understanding of ERP Management processes, tools, and connectivity with other services and systems. The ERP Business Systems Analyst (SUPENG IV) will own all aspects of the ERP system including the integrity of the data. In this role, you are not just a policy-maker/spokesperson but need to dive deep and get things done. You will develop the right metrics to manage the ERP system and drive org-wide continuous improvement. You will chart the course enabling digital twin capabilities as we visualize the supply chain & production environment and leverage new system functionality to enable business value creation for customers.

Key job responsibilities

• Manage the Enterprise Resource Planning (ERP) processes and tools

• Manage the integration and automation of business tools related to the ERP process (Agile PLM, Proplanner MES, production IT, test equipment platforms, business analytics tools, etc.)

• Define ERP process paths with standardized operating procedures, metrics to monitor process health, and standardized user profiles based on roles to facilitate onboarding.

• Develop and manage business process mapping, process gap identification, and gap reconciliation.

• Identify and implement continuous improvement actions for the various ERP modules (ASCP, Inventory, WMS, MRP, BOM, etc.) including trainings, root cause investigations, associated corrective actions.

• Organize and manage ERP forums including scheduling, owning the agenda, and vetting facilitation of materials (business cases, roadmaps, enhancements help tickets, etc.).

• Provide guidance to ERP user community and other Amazon organizations on ERP best practices.

• Partner with application developers to scope and implement new product features, including acceptance testing and adoption.

• Analyze and synthesize business requirements across RMTO to provide streamlined communications to IT partners.

• Work with other process/application owners to synchronize and harmonize master data between Agile, Proplanner, Oracle EBS, iHUB, and other tools.

• Identify and work cross-functionally to ensure solutions implemented enabling digital production process development.

A day in the life

Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

The Business Operations team (Biz Ops) for Robotics Manufacturing Technical Operations (RMTO) works across the Fulfillment Technologies & Robotics (FTR) department to enable manufacturing scalability and adaptability to best serve the Amazon Operations Network. Through strategic thought leadership, we evaluate manufacturing constraints across the product portfolio to deliver solutions that optimize resource allocation and maximize customer responsiveness. Our team’s holistic and peculiar mindset allows us to develop the manufacturing leaders of tomorrow while delivering results for our customers.

We are open to hiring candidates to work out of one of the following locations:

North Reading, MA, USA

Basic Qualifications

• Experience troubleshooting and debugging technical systems

• Bachelor’s degree in related field.

• 3-7 years of hands-on experience with ERP systems.

• Excellent verbal and written communication skills.

• Excellent organizational skills.

• Applicable operational experience to understand relevant impacts of engineering/manufacturing changes.

• Present a service-oriented attitude to all levels of personnel. Must be assertive, yet diplomatic.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Preferred Qualifications

• Engineering or Business Master’s degree.

• Proven knowledge of Oracle EBS (ERP) systems and the integration process from PLM to ERP systems and/or ERP to MES systems.

• Experience with data visualization tools (Tableau, Quicksight, PowerBI, etc.)

• Multidisciplinary background including IT configuration and business requirement development

• PMP Certification and/or APICS Certification is a plus.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.