JOB DESCRIPTION

A Business Solution Analyst is experienced in P&C insurance business processes, workflow, and systems. This person will also have a solid set of experience working with Underwriting, Operations, Product Development, and I/T to define and implement technology solutions.

The Cyber Business Solution Analyst will provide analysis support for the implementation of system and process changes for Cyber, Misc. Professional Liability and Tech E&O. This will include new and existing functionality on a variety of platforms, including those supporting our external capabilities (such as online quoting and quoting via API), internal workflow / operational support, and product implementations. This person will collaborate with and coordinate the efforts of our business team (Product Development, Operations, Compliance, Legal, Actuarial, Marketing, etc.) with both our consulting and internal IT system implementation teams.

This role will primarily focus on the delivery of strategic projects that span multiple Agile sprints and involve multiple implementation teams.

Specific responsibilities
Ability to work in an Agile Development team environment, collaborating directly with IT and Vendor resources to define the desired solution that supports business processes.
Understand the overall business vision and work with cross-functional business teams to elicit and define business requirements for systems and processes.
Manage the Business Requirements process and lead product and system requirements sessions.
Write Business Requirements that clearly reflect business intent in a way that developers can correctly implement changes.
Act as a coordination point / liaison for business functions and IT and Consulting system implementation partners for all requirements.
Review work requests and determine impact of product and system changes to existing workflows.
Conduct User Acceptance Testing or coordinate other employees the process for larger projects.
Be available for early Saturday morning post-production business testing after releases, which occur every 3-4 weeks.
Anticipate, negotiate, and resolve business design issues before they impact project success.


QUALIFICATIONS

Ability

ABOUT US

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.


Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity